WORTMANN AG_COMPANY PROFILE 2018/2019
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TERRA SERVICE
TERRA
SERVICE
TERRA SERVICE Partner and SERVICE Options:
In 1995 we already introduced a wide reaching
TERRA SERVICE Partner Network. Today there are
round about 1000 WORTMANN AG Service partners
in many European countries. The TERRA SERVICE
Partner Network ensures that the services offered
by WORTMANN AG are delivered professionally,
quickly and without red tape. Whenever possible
the respective TERRA sales partner will also be the
service partner for customers.
With our training centre we offer
single or multiples days of
seminars and workshops for
our own TERRA solutions, TERRA
Cloud Services, technical training,
software products and security solutions as well as
sales training.
WORTMANN AG offers compact
training online with professional
and clear content. These training
units can be worked through at
your own pace
The TERRA Consulting Team
supports the planning and
implementation of larger projects
and complex technologies and
offers help through the solutions
WORTMANN AG. Our consultants will advise you
together with your partner in the areas of Servers,
High availability, storage, and Virtualisation, also
on site if needed.
S
SERVICE
WORTMANN AG's main focus when it comes
to service is the customer
The following services are also offered as Service-to-Order (STO) can be
individually booked from one system upwards:
• Warranty extensions up to 60 months
• Pickup service for Tablets, Notebooks and
All-In-Ones
• Onsite Service for PCs, Servers und Storage
up to 96 months
• 4 hour onsite-Service for Servers & Storage
• Express Repair service for Notebooks and
All-In-Ones
• Pixel guarantee for LCDs
• Media retention
